Weekly Wrap Up: Incident Tickets, Stepping Up, FAQs, Compliments, Kids & Clouds

Weekly Wrap Up: Incident Tickets, Stepping Up, FAQs, Compliments, Kids & Clouds

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Do You Have a Parking Lot?

Parking Lot Sign

One of the challenges of facilitating meetings is keeping the group focused and on track. If you don’t stay on topic, you could end up spending a lot of time but not actually accomplishing your goals. One technique you can use to help keep the discussion on topic is to utilize a Parking Lot.

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Engaging Project Stakeholders (Part 5) – Requirements Work Plan

Preparing the Requirements Work Plan gives you a chance to take a step back, analyze the scope of work, and determine the best techniques and approach to facilitating the requirements work.

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7 Lessons a BA Can Learn From Playing Diner Dash

I love playing games of all kinds, but I particularly like Diner Dash® (and the entire genre of similar games) for a lot of reasons. What I didn’t think about was that the skills I was honing while playing hours of this game actually would benefit me as a Business Analyst.

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Engaging Project Stakeholders (Part 4) – The Requirements Kick Off

So, we’ve had the Project Kick Off and now it’s time to start digging in to those requirements, right? Not quite yet. While the Project Kick Off sets the overarching framework of what to expect, the Requirements Kick Off prepares stakeholders for what is happening right now.

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Weekly Wrap Up: Building Trusting Relationships, Soft Skill Traits, and Having Varied Experiences

Weekly Wrap Up: Building Trusting Relationships, Soft Skill Traits, and Having Varied Experiences

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Make Your Document’s Head and Feet Work Too

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Have you ever reviewed a printed version of a document and had to do a little work to figure out what you were looking at? Have you dropped a stack of papers and couldn’t figure out how they went back together? How do you know if you’re looking at the most current version of that document? All of these problems can be easily solved by using smart headers and footers.

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Engaging Project Stakeholders (Part 3) – The Project Kick Off

In the previous post of this series, I talked about performing stakeholder analysis and identifying who needs to be involved and when. And for those key stakeholders, the ones you’re going to be working with during most of the requirements, you’ll want to set the foundation right from the Project Kick Off.

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Weekly Wrap Up: Better Listening Makes for Better Leaders, Be Invaluable, and Round out Your Network

Wrap Up of some of my favorite posts from around the web this week.

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Process Flow Basics

There are various types of diagrams and techniques, some with more formal usage conventions than others. And there are some pretty slick tools that can help you simulate processes…but what if you don’t know how to use the formal techniques yet? What if you don’t have fancy tools?

You can still be very effective using two basic shapes and some arrows.

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