Category Archives: Tips & Techniques

Practical, tactical tips for doing what we do every day.

Templates and Processes

The question often arises as to whether templates and processes are too restrictive, or even unattainable, because “every project/client is different”. Here are 5 reasons why I think exactly the opposite is true.

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5 Tips For Making it Past the Phone Screen

Over the course of my career, I have had the opportunity to be part of the recruiting process for hiring Business Analysts for a few companies I’ve worked for. Most recently, I have spent the last 3-4 weeks up to my eyebrows trying to find senior BAs to join our quickly growing team. Having screened…

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Sometimes the 28th Time’s a Charm

Remember, requirements are the what but not the how. And it’s our job as business analysts to help our clients remember that what we really need to understand is their what, and that it’s our job to find the how.

But sometimes you have to remind them of that.

And sometimes it takes 28 times.

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Knowledge Transfer Tips – From The Departing Employee’s Side

Don’t waste a single day of your knowledge transfer time! Here are some tips when you are the departing employee.

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An Elephant Really Does Have a Great Memory

As Business Analysts (and people in general), we encounter a lot of information on a daily basis. To be successful, we have to keep a lot of it in the front of our minds and be able to quickly access and analyze that information. If you’re like me, you’ve used a variety of methods to…

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Weekly Wrap Up: Incident Tickets, Stepping Up, FAQs, Compliments, Kids & Clouds

Weekly Wrap Up: Incident Tickets, Stepping Up, FAQs, Compliments, Kids & Clouds

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Do You Have a Parking Lot?

Parking Lot Sign

One of the challenges of facilitating meetings is keeping the group focused and on track. If you don’t stay on topic, you could end up spending a lot of time but not actually accomplishing your goals. One technique you can use to help keep the discussion on topic is to utilize a Parking Lot.

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Engaging Project Stakeholders (Part 5) – Requirements Work Plan

Preparing the Requirements Work Plan gives you a chance to take a step back, analyze the scope of work, and determine the best techniques and approach to facilitating the requirements work.

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7 Lessons a BA Can Learn From Playing Diner Dash

I love playing games of all kinds, but I particularly like Diner Dash® (and the entire genre of similar games) for a lot of reasons. What I didn’t think about was that the skills I was honing while playing hours of this game actually would benefit me as a Business Analyst.

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Engaging Project Stakeholders (Part 4) – The Requirements Kick Off

So, we’ve had the Project Kick Off and now it’s time to start digging in to those requirements, right? Not quite yet. While the Project Kick Off sets the overarching framework of what to expect, the Requirements Kick Off prepares stakeholders for what is happening right now.

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